Massimo Balducci e Lucetta Tre Re (2016) L'organizzazione dei servizi sociali. Milano: Franco Angeli
Teaching Methods
Lectures and class debates
Type of Assessment
The aim of the final exam is to ascertain the acquisition of knowledge by taking a written test
Course program
Evolution of the regulatory and legislative framework; The organizations that provide social services (Municipalities, Local
Health Authorities, Ministries, Third sector); Organisational behaviour models (services, procedures, structures, human resources, hierarchies, functions); The social worker; The right to information and communication in the public administration; The social worker in the municipalities and Local Health Authorities; Social and health integration; Essential Levels of Care (LEA); The responsibilities of the social worker; Special responses for particular categories of citizens